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Drain & Sewage Pumping System Services Ltd

10 - Nov - 2011

Professional and Friendly

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Drain & Sewage Pumping System Services Ltd

Introduction:

Welcome to Drain & Sewage Pumping System Services Ltd (Also advertised as 1st Call Pump Services) 

As a smaller based company, we are able to offer a more personal service to all our existing and new customers. We greatly value all calls and enquiries, giving YOU the customer, our personal attention as soon as possible.

Rapid Responce True 24 Hour Breakdown Attendance: 

We specialise in a true 24/7/365 Rapid Response Emergency Service, however we also offer continued Contract Maintenance/Service of Submersible Sewage and Drainage Pump Stations, Sewage Treatment Plant Servicing, and Sump Pumps, for both Domestic and Commercial Industrial systems.

Please view this link for how our Charge Rates are applied. 

Over the 2011 period, Customers  requesting immediate daytime/out of hours attendance that had contacted direct to our OFFICE 08450 623 456 (within office hours), or DIRECT to our 24/7/365  CALLOUT ENGINEERs mobile 0790 8585 612, over 84% of breakdown calls were attended within 4 hours, 72% of which were attended within 2 1/2 hours.

Health & Safety:

All our Engineers are "Confined Space Entry" trained, and we keep all certificated CSE Equipment on our Emergency/Service Van, for availability for as and when required.The CSE Equipment is required for "Man Entry" into a Confined Space, as required by Health and Safety, and considered good working practice. We are insured to a depth of 10 meters below cover level, which to date has covered every system we have attended.

We keep both Generic and Specific Risk Assessment, as well as Method Statement and Work Permits, plus our Health & Safety Policy also available, for as and when required on the van. 

Our general lifting frames and equipment are also dated and certificated, to ensure safe working pratice.

Our Staff have trained under IOSH, for Management and Safe Site Working.

Our main Engineers have completed a structured 3 day First Aid Course, to cope with general injuries that may be presented in this line of works.

All of our PPE is kept in good order and presentable, to gain assurance to the customer, an promote the standard expected from our Engineers. 


Also Providing Short or Long Term Pump Hire

We are also able to offer both short and long term PUMP HIRE, for Sewage Pump or Drainage Pump Systems.

The Short Term PUMP HIRE, allows continuation of the customers system, while the repair or renewal of the original pump is addressed.

The Long Term PUMP HIRE, have been accepted by many Commercial and Domestic Customers, as an alternative option to the greater expenditure of extensive Pump Repair, or Pump Renewal, but also with the peace of mind, that it covers Mechanical Warranty of the Pump over the Hire Term.


General Info:

Subject to Van Stock and Customer requirement, we are usually able to offer the majority of sales by direct from our own vehicles.
These items may be from a simple level control float, a Control panel items, Lifting Chains, a Submersible Pump, or internal Valves or Pipework, and even PUMP HIRE. Our company does not restrict sales or service from any one manufacturer, thus allowing us to offer what we consider the most suitable design pumps or control equipment, for Customer requirement. We can usually offer a wide choice of options, to suit from either a more budget based market, through to high quality items with a longer extended lifespan.

Service Contracts:

We are able to offer various standard or insurance levels of SERVICE MAINTENANCE CONTRACTS, or can modify/bespoke service frequency or insurance to suit the customer's requirement, from basic callout, to full mechanical items within the system.

For ongoing Contract Customers, for a small percentage we can also encompass any required repair/upgrade charges over the following 5 month period by 6 payments, to assist Customer cashflow.

Please call our office for further enquiries.

Payment for Goods/Service:

Payment for goods or service can be made by either Cheque, BACs, Bank Payment Direct, or Cash direct to the Engineer (Receipted). We presently do not have Card Payment facility.

Call Us Today:

Whether you require Sewage or Drainage Pump Station or Treatment Plant Callout attendance, Servicing or Pump Hire Fitment in Kent, Sussex, Surrey, London, or in and around M25, We are the Specialists to Call.

For more information on the Services We Offer, please contact us here at Drain & Sewage Pumping System Services Ltd, on 0845 062 3456 (local rate) and we will try our upmost to accomodate you requirements.

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